Privacy Policy

Last updated: August, 2026

This Privacy Policy explains how Safisoft Magyarország Korlátolt Felelősségű Társaság (“Safisoft”, “Wingman”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you use the Wingman City Guide mobile application, our website at www.wman.com, and related services.

Wingman is a travel and city-guide application that helps users discover destinations, create and manage travel itineraries, explore self-guided audio tours, discover places and recommendations, and share travel plans with other users.

By using Wingman, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The data controller responsible for your personal data is:

Safisoft Magyarország Korlátolt Felelősségű Társaság

Mádi utca 17. B. ép.
1105 Budapest
Hungary

Email: info@wman.com

Developer contact: dev@wman.com

Website: www.wman.com

Wingman City Guide is available through Google Play and the Apple App Store.

2. Information We Collect

Depending on how you use Wingman, we may collect different categories of information.

2.1 Account and Contact Information

When you create or use a Wingman account, we may collect:

Name
Email address
Account credentials or authentication information
Profile information you choose to provide
Account preferences and settings

We use this information to create and maintain your account, provide our services, communicate with you, and protect the security of your account.

2.2 Location Information

Wingman is a location-based travel application. With your permission, we may collect:

Approximate location
Precise location
Location information while you use location-based features

Location information may be used to:

Show nearby attractions and points of interest
Provide location-aware recommendations
Support walking routes and itineraries
Determine your position during an audio tour
Improve the relevance of travel recommendations
Provide navigation and mapping functionality

You can control location permissions through your device settings. Some Wingman features may not function correctly if location access is disabled.

We do not require continuous background location access unless a particular feature explicitly requires it and you have granted the relevant permission.

2.3 Travel and Usage Information

When you use Wingman, we may collect information about how you interact with the application, including:

Destinations searched for or viewed
Tours and places viewed or started
Itineraries created, saved, edited, or shared
Travel preferences
Features used
Interactions with the Wingman Assistant
Content you save or add to your trips
Technical information relating to app usage

This information allows us to operate and improve Wingman and provide more relevant travel experiences.

2.4 Photos, Videos and Shared Content

Wingman allows users to import travel inspiration and create travel itineraries.

If you choose to upload, import, or share content through Wingman, we may process:

Photos
Videos
Links to social-media content
Itinerary information
Notes and other content you provide
Content you publish to community features

For example, Wingman may process a travel video or link you intentionally submit to help identify destinations, places, or activities and generate an itinerary.

We only access content from your device or third-party applications when you actively choose to use a feature that requires that access.

2.5 User-Generated Content

If you create an itinerary, post to Wingram, write a note, submit a recommendation, upload content, or otherwise contribute content to Wingman, we process that information to provide the relevant community and collaboration features.

Depending on the feature and your settings, content you publish may be visible to other Wingman users.

Do not publish personal information about yourself or other people that you do not want to make available to other users.

2.6 Payment and Transaction Information

Wingman may offer purchases or other paid features through the application.

Depending on the platform and payment method, payments may be processed by third-party payment providers such as Google Play or Apple App Store.

We may receive information necessary to identify and manage a transaction, such as:

Transaction identifiers
Purchase information
Product purchased
Purchase date
Transaction status

We generally do not receive or store your complete payment card number when payment is processed directly by the relevant app-store provider.

Payment providers process payment information according to their own privacy policies and terms.

2.7 Technical and Device Information

When you use Wingman, we may automatically receive technical information such as:

Device type and model
Operating system
App version
Unique or device-related identifiers
IP address
Language and regional settings
Network information
Diagnostic information
Crash reports
Performance information
General interaction and usage information

This information helps us maintain security, diagnose technical problems, understand application performance, and improve the service.

3. How We Use Your Information

We may use personal information for the following purposes:

Providing Wingman

We use information to:

Create and manage user accounts
Provide audio tours and travel content
Generate and manage itineraries
Provide location-based recommendations
Display maps and nearby places
Provide the Wingman Assistant
Process imported travel inspiration
Enable itinerary sharing and collaboration
Provide community functionality
Process purchases
Provide customer support

Improving Wingman

We may use information to:

Understand how users interact with the application
Improve features and user experience
Identify bugs and technical problems
Improve recommendations
Develop new features
Measure the performance of our services
Improve the quality and relevance of travel content

Security and Fraud Prevention

We may use information to:

Protect user accounts
Detect suspicious or fraudulent activity
Prevent abuse
Protect the security and integrity of our services
Enforce our Terms of Use

Communications and Marketing

Where permitted by law, we may use your contact information to send:

Service-related communications
Important account or security notices
Updates about Wingman
Marketing communications where you have provided the necessary consent or where otherwise legally permitted

You can unsubscribe from promotional emails at any time by using the unsubscribe mechanism included in the relevant communication.

4. Artificial Intelligence and Automated Processing

Wingman includes AI-powered features that can help users create travel itineraries and process travel inspiration.

When you use these features, information you intentionally submit may be processed by automated systems to:

Identify destinations and places
Understand travel-related requests
Generate itinerary suggestions
Personalize recommendations
Organize travel information

Depending on the feature, submitted information may be processed by third-party technology providers acting on our behalf.

We do not use AI-generated travel recommendations as a substitute for professional advice. Information generated by Wingman may occasionally be incomplete, inaccurate, outdated, or unsuitable for your particular circumstances.

5. Legal Bases for Processing

If you are located in the European Economic Area, United Kingdom, or another jurisdiction where similar legal requirements apply, we process personal data on one or more of the following legal bases:

Performance of a contract

We process information where it is necessary to provide the Wingman services you request.

Consent

We process information based on your consent where consent is required, including certain device permissions, communications, or other optional processing.

You may withdraw consent at any time, although this does not affect processing that took place before withdrawal.

Legitimate interests

We may process information where necessary for our legitimate interests, including:

Maintaining and improving Wingman
Securing our services
Preventing fraud and abuse
Understanding service usage
Providing customer support
Developing and improving products

We balance these interests against your privacy rights.

Legal obligations

We may process information when necessary to comply with applicable laws, regulations, legal proceedings, or lawful governmental requests.

6. When We Share Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate Wingman, provide requested functionality, or comply with legal obligations.

These parties may include:

Cloud hosting and infrastructure providers
Authentication and account-management providers
Analytics and diagnostics providers
Mapping and location-service providers
AI and technology service providers
Customer-support providers
Payment and app-store providers
Email and communication providers
Security and fraud-prevention providers
Professional advisers, such as lawyers, accountants, and auditors

Service providers are expected to process information only as necessary to provide their services to us and subject to appropriate contractual and legal safeguards.

We may also disclose information:

Where required by law
To protect our rights or property
To protect users or the public
To investigate fraud, abuse, or security incidents
In connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business

7. Third-Party Services

Wingman may integrate with or rely on third-party services, including mapping, analytics, authentication, payment, AI, advertising, app-store, and social-media platforms.

These third parties may process information according to their own privacy policies.

For example, if you use a feature that imports content from Instagram or TikTok, those platforms may process information according to their own terms and privacy policies.

Similarly, when you download Wingman through Google Play or the Apple App Store, those platforms process certain information in connection with app distribution, payments, security, analytics, and account services.

We encourage you to review the privacy policies of third-party services you choose to use.

8. International Data Transfers

Wingman and our service providers may process personal information in countries other than the country in which you live.

If your personal information is transferred outside the European Economic Area or another jurisdiction that restricts international data transfers, we will use appropriate legal safeguards where required, such as adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide our services
Maintain your account
Fulfil contractual obligations
Comply with legal and accounting requirements
Resolve disputes
Enforce agreements
Prevent fraud and abuse
Maintain security

When personal information is no longer required, we will delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

Different categories of information may therefore be retained for different periods.

10. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information.

For users in the European Economic Area, these may include the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain processing
Receive certain personal information in a portable format
Withdraw consent where processing is based on consent
Lodge a complaint with a data-protection authority

You can request deletion of your Wingman account and associated personal information by contacting us at:

info@wman.com

We may need to verify your identity before fulfilling certain requests.

Some information may need to be retained where we are legally required or entitled to do so.

11. Account Deletion

You may request deletion of your Wingman account.

To request deletion, contact:

info@wman.com

Please include the email address associated with your Wingman account and clearly state that you want your account deleted.

We will process the request in accordance with applicable law.

Where technically and legally appropriate, account-related personal information will be deleted or anonymized.

Information that we are required to retain for legal, security, fraud-prevention, accounting, or dispute-resolution purposes may be retained for the applicable period.

12. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

Operate the website
Remember preferences
Understand website traffic
Improve website performance
Measure marketing effectiveness
Provide relevant communications or advertising where applicable

Where required by applicable law, we will request your consent before placing non-essential cookies or similar technologies.

You can control cookies through your browser settings and, where available, our cookie-consent mechanism.

13. Children’s Privacy

Wingman is a general-audience travel application and is not specifically directed at children.

We do not knowingly collect personal information from children where doing so would violate applicable law.

If you believe that a child has provided us with personal information in circumstances where collection is not permitted, please contact us at info@wman.com so that we can investigate and take appropriate action.

14. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no internet transmission, electronic storage system, or digital service can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been compromised.

15. Third-Party Websites and Services

Wingman may contain links to third-party websites, applications, social-media platforms, attractions, businesses, or other services.

We are not responsible for the privacy practices or content of third-party services.

When you follow a third-party link or interact with a third-party service, that service’s privacy policy applies.

16. User-Generated and Public Content

Some Wingman features allow users to create and share itineraries, recommendations, comments, or other content.

If you choose to publish content publicly or share it with other Wingman users, information contained in that content may be visible to those users.

You should carefully consider what information you include in publicly shared content.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to Wingman
New features
Changes in our data practices
Changes in applicable law
Changes to our service providers

When we make material changes, we may provide additional notice where required by law.

The “Last updated” date at the top of this Privacy Policy indicates when the policy was most recently revised.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Safisoft Magyarország Korlátolt Felelősségű Társaság

Mádi utca 17. B. ép.
1105 Budapest
Hungary

Email: info@wman.com

Developer email: dev@wman.com

Phone: +36 30 352 1148

Website: www.wman.com

19. Supervisory Authority

If you are located in Hungary or the European Economic Area and believe that your data-protection rights have been violated, you may have the right to lodge a complaint with your local data-protection supervisory authority.

For Hungary, the relevant authority is the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).

You may also contact the supervisory authority in the EU/EEA country where you live, work, or believe an infringement occurred.

Last updated: August 19, 2026