Frequently Asked Questions
Everything you need to know about using Wingman, building custom city routes, and exploring on foot.
Does Wingman work offline without cellular data?
Currently, Wingman requires an active mobile data connection (4G/5G or Wi-Fi) to stream audio commentaries, render live maps, and calculate turn-by-turn routes. However, a dedicated Offline Download Mode (allowing you to download full city routes and audio files to your phone before leaving your hotel) is currently in active development and will be released in an upcoming update.
How does GPS audio playback work while I walk?
Wingman uses your phone’s built-in GPS to detect your precise location on the street. As you approach a point of interest or historic landmark, the audio commentary plays automatically through your earphones at the right moment. You can keep your phone in your pocket or bag throughout your walk.
Is Wingman free to download?
Yes, Wingman is completely free to download on iOS and Android. You can browse over 700+ ready-made audio tours across 150+ European cities and generate custom walking routes without paying upfront.
How does custom route generation work?
If you have specific places, bakeries, or museums you want to visit, simply input them into Wingman. The app arranges your chosen stops into an optimized, practical walking order so you don’t waste steps or time crisscrossing town.
Will using GPS on a walking tour drain my phone battery?
Wingman is engineered for battery efficiency. Because playback triggers automatically and map navigation runs efficiently with your screen dimmed or locked, battery usage is minimized. For long multi-tour days, carrying a small portable power bank is always a good travel habit.
Can I pause the tour to sit at a cafe or take photos?
Absolutely. There are no tour groups to follow and no rigid schedules. You can pause the audio, sit down for an espresso, or wander down a quiet side alley whenever you like. Wingman resumes playback whenever you continue your route.
Do I need headphones, or can I listen with friends?
We recommend using wireless or wired headphones for the most immersive experience while walking city streets. If you’re traveling as a couple or group, each person can download Wingman on their phone to follow along, or you can use audio-sharing headphones.
Who creates the stories and routes on Wingman?
Our audio walks are researched and crafted by local tour guides, historians, and travel writers who know their cities firsthand. We focus on interesting neighborhood stories, local context, and practical tips rather than dry textbook dates.
Which cities are currently supported by Wingman?
Wingman currently covers over 150 European destinations, including major capitals like Paris, Rome, London, Vienna, and Amsterdam, as well as coastal hubs like Porto, Lisbon, Nice, and Split. New cities and routes are added regularly.
Do purchased or saved audio tours expire?
No, saved or unlocked tours do not expire. You can revisit your tours, listen to audio points again after your trip, or replay routes whenever you return to that city.
Still have a question?
Download Wingman for free to explore our routes, or reach out to our team directly.
Download Wingman for Free

